HOMEOWNER & PROJECT GUIDES

Resources & FAQs

Understand the scan, prepare your property, and choose the documentation your project needs. Explore straightforward guides for homeowners, builders, and design teams.

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Quick answers

A few practical details to help you plan your scan and understand the results.

What should I do with my dogs or other pets?

Please secure pets for the entire appointment. We may need to move between rooms and walk around the outside of the property, so placing a dog in the backyard may still block access. Arrange a secure location outside the scheduled scan areas and let us know your plan in advance.

Do I need to be home during the scan?

You or an authorized contact should arrange entry to all included spaces and explain any access restrictions before the appointment. We will confirm whether someone needs to be present based on the property, access arrangements, and project scope.

Can a laser scan see through finished walls?

No. Our laser scanners capture visible surfaces; they do not see through walls. To preserve a reference to plumbing, electrical, or HVAC components inside a wall, those components need to be captured while exposed, before insulation or finishes cover them.

Is a point cloud the same as a CAD or Revit model?

No. A point cloud is a collection of measured points representing captured surfaces. Drawings and models are separate deliverables created from that information. Their included elements, level of detail, and file formats depend on the agreed scope.

Does scanner accuracy equal drawing accuracy?

A manufacturer’s hardware specification is only one part of the workflow. Scan positioning, alignment, surface conditions, obstructions, and modeling decisions also affect the result. Discuss any required tolerances before booking, and independently verify critical dimensions before construction, fabrication, or material ordering.

Which files will I receive?

Your selected package and agreed scope determine the deliverables. Confirm any PDF plans, CAD files, models, or point cloud requirements before booking; every format is not included in every package. View packages and pricing or contact us to discuss what your project team needs.